We serve over 10,000 (ten thousand) customers/year and have done so for a full decade. One in a thousand customers commits an offense or serious grievence against us and ends up on this list.
We have explicit permission to publish these details and photographs and can prove this with IP server records. People can only order from us unless they agree that libel or payment disputes and other severe violations of our T&C (such as theft, extortion, serious threats) result in public blacklistings, granting us a non-exclusive right to republish their social media images and private and professional address details. Claiming this consent was not given constitutes the criminal offense of perjury when made under oath, such as when filing a DMCA takedown request. While insults are not illegal in most jurisdictions, threatening and abusive behavior is a crime in most. Credit card/mail theft and libel with intent to cause financial harm are serious crimes. All and any court orders from our jurisdiction are internationally enforceable without possibility of appeal in your country, and that INCLUDES the United States of America as per explicit advice of our counsel. It is QUICK AND CHEAP to secure a court order against you in our country, and it is a FORMALITY to get the local US authorities to enforce your payment of imposed penalties, our legal expenses and awarded damages. When you have any doubt about this, before making more threats or committing further offenses, ask any specialized attorney in the US or in the country you reside in.
About criminal defamation: Two main jurisdictions apply where we can secure a court order for damages, penalties and legal expenses against libelers and enforced without appeal, worldwide: We are tax-registered in the Czech Republic. According to the Czech Criminal Code, Article 184, defamation is a crime, punishable by fines and/or imprisonment. Penalties may reach a maximum prison term of one year (Article 184-1) or, if the crime is committed through the press, film, radio, TV, publicly accessible computer network (including the World Wide Web), two years imprisonment. The US and the Czech Republic extradite each other's citizens. Our company is registered in the UK, a country with strict libel laws, awarding substantial damages and penalties for defamation. In the UK, a defamatory statement is presumed to be false unless the defendant can prove its truth.
Teacher Tammy Wilson at Robson Elementary let PayPal claw back our money for some skin treatment instruments she purchased from us on the fraudulent grounds of "The buyer stated that the incorrect date, time, or amount was entered." The thief's details: TAMMY WILSON, 2822 S PASEO LOMA, MESA AZ 85202, UNITED STATES. Tel. 4802276844. IP 220.127.116.11 Email: email@example.com
Kristy McCabe, clearly not having read our user guidelines properly, asked for medical advice and for information that was readily available in our manuals. When we politely explained to her in great detail why we could not answer her because that would be practicing medicine without a license, she replied that that we did not care about our customers and that all we cared about is money. We warned her that any more of such false accusations and we'd stop selling to her. Meanwhile she created several more support requests, all demonstrating her inability to understand simple English. When our site told her that she would have to agree to waiting three months before asking for a refund for a delayed package in transit over the holiday period and winter, she'd claim it said "Complete export stop for three months". In spite of us warning her, she again said that we have bad customer service, that we do not "answer legitimate questions" and that "that is wrong". We then told her we'd not sell to her anymore, and warned her that a 3rd-party payment dispute would lead to public blacklisting as per our T&C. She replied she would proceed to commit Copyright violation (of our Copyright) with the clear intent to cause defamatory financial damage to our company. We responded by saying that also that is a violation of our T&C she agreed to, and that this would lead to public blacklisting with all her identifying personal details, including photo of her face. She then gave us explicit permission to do so on 2018-12-22 20:29:54 from IP address 18.104.22.168. KRISTY MCCABE, 636 S. CORNELL AVENUE, VILLA PARK IL 60181, UNITED STATES. firstname.lastname@example.org email@example.com IP: 22.214.171.124 and 126.96.36.199.
This is Anna Żakowska, born 2/28/1981. Anna is a front for questionable crypto investment schemes run by David S. Lee, her husband, who used to live in Bangkok.
Anna Justyna Żakowska granted us a non-exclusive license to reproduce this photograph on 2016-06-02 18:53:40, from IP address 188.8.131.52. If she files a DMCA takedown request we will counter-file and have the illegitimate DMCA be prosecuted for perjury.
So we gave her the direct link to the product she needed, and her response was that we were scammers and that she would publish on several websites the criminal libel that we are scammers. Because she still could not see the "cart". She said: "Are you in Nigeria??? What scam are you running!!!" She then said she demanded us to pay her USD 201 within 24 hours or she would completely destroy our reputation on the Ripoff Report, other consumer complaint websites and every cosmetology forum, and she reiterated her claim that we do not have a store and that we're criminals and that because she's "an attorney"and a US citizen that we could not invoke the contract we have with her that she explicitly agreed to that she'd be blacklisted as soon as she would commit a crime against us, of which she has two: Financial extortion and aggravated libel (deliberately falsely accusing a legal person of a crime with intent to cause great harm.)
Anna then on Nov 7, 2018 attempted to steal $ 201 from us by filing a fraudulent PayPal dispute for transaction nr. 7F058130HJ3032627, but since that purchase was made two and a half years prior, PayPal denied her request for a clawback of our money.
When she explicitly agreed to our T&C, she agreed that if she would commit a criminal offense against us or threaten to so, or announce she would imminently commit a criminal offense against us (which she did - two years prison in our jurisdiction), that she would grant us the irrevocable right to republish photographs of herself as well as her personal and professional details.
Contractual licence to republish this photo granted by Dr. Hassen Dagher on November 1, 2015.
Dr. Hassen Dagher filed a fraudulent "not as described" chargeback for perfectly OK merchandise in revenge for us not wanting to accept him anymore as a customer. Mr. Dagher had previously on several occasions called us criminals and had already been granted refunds because he threatened with online defamation and chargebacks, falsely calling us criminals and liars. The details of the Hassen Dagher theft case. HASSEN DAGHER, 450 S ORIGINAL ST #9, ASPEN CO 81611, USA. IP: 184.108.40.206 email: firstname.lastname@example.org Alternate addresses: 1114 Waters Ave., ASPEN CO 81611, USA. 515 W. Gillespie, ASPEN CO 81611, USA. 20765 Donaldson St, DEARBORN MI 48124, USA.
In a support ticket, Michelle Ford falsely accused our company of shipping her bad quality, dangerous products and demanded a refund. When we told her that we'd refund her (which we eventually did, when she confirmed she wanted money), even though she had no reason to demand a refund and when we explained in great scientific detail why she was mistaken, she responded that we hurt her feelings and that we were not courteous enough. As per our T&C, we consider demanding a refund on invalid grounds and combining this with unwarranted accusations of unprofessionality, rudeness etc. to be extortion, because by adding such complaints, the customer indicates that there is no more relationship of trust and respect and that hence, the customer will defame our reputation online, unless their unreasonable demand for money is satisfied. MICHELLE FORD, 1111 VISTA VALET APT 903, SAN ANTONIO TEXAS 78216. IP: 220.127.116.11 email@example.com MICHELLE FORD, 4311 TOLAND WAY APT. 102A, LOS ANGELES CA 90041.
Brenda Harper stole one of our skin treatment devices and uses it in her clinic "California Faces". It started with Mrs. Harper rudely shouting at us in all-caps "WHERE IS MY TRACKING NUMBER HOW CAN I TRACK IT WHEN I DONT HAVE IT!!". When we politely explained that she was going to receive it soon and that there was no need to shout, she responded she would "send back the shipment" but we received nothing back and she refused to give us a tracking number. But she then admitted that she kept the item after all, by filing a "not as described" chargeback. She then claimed a $1 removable magnet was missing. We offered to replace it but she was not interested. In addition to our loss of the device and the money, we were also fined $20 for the chargeback itself. Brenda Harper / California Faces, 41 KEYHAVEN CLOSE, DERBY, DE21 4SQ, UNITED KINGDOM. Phone: 07946090186. email: firstname.lastname@example.org. Mrs. Harper has granted us the right to publish the above image on the 11th of November, 2018 by explicitly agreeing with our T&C at our server timestamp 12:00:53 from IP address 18.104.22.168.
Abraham Cho, in revenge for us refunding him and canceling his order and declining to accept further orders from him, accused us of having committed the crime of theft against him. He knowingly falsely claimed that we stole $200 from him. He warned us in advance he would libel us: He said he would smear our reputation on Reddit, Essentialdayspa, Hairlosstalk, Longecity, Acne.org and any other site he could think of, and he said he would have no problem violating the law in doing so. He then proceeded to claim on TrustPilot that we stole $200 from him. Here is evidence of his libel, as well as of our innocence. Abraham Cho is born in 1985, went to the Los Angeles Center for Enriched Studies but claims to be a licensed Physician. ABRAHAM CHO, 3640 WILSHIRE BLVD APT 335, LOS ANGELES CA 90010, USA. Email: email@example.com IP: 22.214.171.124.
Dylan Bois stole a significant sum from us by filing a "not as described" claim with PayPal. We'd previously issued him a partial refund for a cosmetic flaw in one of three items he'd purchased, but he demanded a full refund for all items because "They were made in China" and "I lost faith in your company". He rudely refused to communicate in any other language than French. DYLAN BOIS, 4 RUE SAINT GEORGES, ORNANS 25290 FRANCE. theftster Dylan Bois uses email addresses firstname.lastname@example.org, email@example.com and firstname.lastname@example.org. IP address 126.96.36.199, Tracking nr. RR481269502CZ. PayPal Case ID: PP-007-248-519-226. PayPal asked him to return the merhcandise he did not want and he sent us BLOCKS OF WOOD:
Nico Mccarthy told us we never emailed him an order confirmation and when we looked up the email address he used to contact us in our system, we found no recent order from him so we refunded him $83.
However Nico Mccarthy had made TWO accounts in our store and we DID email his alternate account that we'd shipped. So we asked him to pay us the refund back, which he refused on grounds of us hurting his feelings when we warned him that not paying it back would result in this blacklisting. Instead he said he'd refuse the shipment so that it would be returned to us - which is costly for us, against our T&C and results in blacklisting as well. He falsely accused us of calling him a criminal and said he would "take legal action against you" for us blacklisting him for unlawfully obtaining a financial benefit at our expense (the legal term for this is "unjust enrichment").
Even if we'd receive his shipment back, we'd lose the money for shipping, packaging, labor involved in preparing the order and re-stocking it - but at the moment of writing it's unjust enrichment: - A shipment is on its way to him that he did not pay for, because he obtained a refund inappropriately. Until we receive the shipment back it's unjust enrichment, and if we receive it back the status of this blacklisting will be altered to "Malicious infliction of financial damage".
We received permission from Mr. Mccarthy to reproduce his picture on September 5, 2018 from IP address 188.8.131.52, when he explicitly agreed to our T&C.
NICO MCCARTHY, 2 Bremore, BALBRIGGAN, IRELAND email@example.com, firstname.lastname@example.org
As soon as the USPS tracking status showed that her shipment (RR481025425CZ) would be delivered any time soon, Nekee Depoy filed a fraudulent "Unauthorized transaction" claim with her bank. Here is our evidence that Nekee Depoy lied and stole our money. Nekee Depoy was born on August 8, 1948 and works in a callcenter at TeleTech. NEKEE DEPOY, 13640 N 30TH STREET, PHOENIX, ARIZONA 86032, UNITED STATES. Tel. 4805008746 email email@example.com IP: 184.108.40.206. She received a large number of citations in the period 2006-2007 when she lived in California.
Yansi Loustan (Yansi Bronder) defrauded us of $210 from us by filing a "not-received" claim with PayPal for a shipment that USPS showed as signed-for-delivered. As of this writing, PayPal took that sum from our balance with them. Against our T&C, Yansi Loustan used the office building of her employer as the delivery address. She rudely demanded to be sent a replacement for the shipment that has obviously been lost at the reception desk. Ironically, she referred to our T&C, which states that we rapidly refund or replace in case we're ethically or legally responsible to do so. She forgot the part that says that we don't take responsibility when a 3rd party is used as the delivery address and that 3rd party makes the package disappear. This is the address she used: YANSI LOUSTAN, HBO, 100 AVE OF THE AMERICAS, NEW YORK, NEW YORK 10036, UNITED STATES. But her real address is Yansi Loustan, 913 Burgunday Way, Wayne, New Jersey 07470, USA. Her email address is firstname.lastname@example.org and IP address was 220.127.116.11. The USPS tracking number is RR481284575CZ.
California Attorney Hengameh Safaei committed theft by filing a fraudulent "not received" chargeback for a shipment she deliberately declined to pick up at her post office, after having repeatedly not been at home and neglecting to follow up on USPS's reminder notes. The tracking status has been known to her:
Hengameh Safaei had given us explicit permission to reproduce this photograph of her face and also consented to having her personal and private details publicly blacklisted in case she would claw back our money via any type of 3rd party payment dispute. We can prove this in court with server records and other evidence. HENGAMEH SAFAEI, 12000 GOSHEN AVENUE UNIT 205, LOS ANGELES, CALIFORNIA 90049, UNITED STATES tel. 3109489871 Email: email@example.com IP: 18.104.22.168
Ricky Sadal, a 29 yo gypsy from Hoorn signed for the delivery of our 200 EUR scar treatment device and then "decided he wanted his money back" so he filed a fraudulent "non receipt" report with PayPal, even though we have his signature for the delivery. We discussed the matter with Mr. Sadal and he kept refusing to return us the stolen money. "I read some bad things about you" he said. And: "If you blacklist me, I will get PayPal to shut you down - don't mess with me or you'll get into big trouble with my family". Ricky Sadal used a fake name & address for the billing address, but for the shipping address he used his own name & address. Richard Sadal is een zigeuner en een dief en oplichter uit Zwaag/Hoorn. Hij heeft tweehonderd Euro van ons gestolen. RICHARD SADAL,
1689 TN ZWAAG / HOORN,
0648381655. firstname.lastname@example.org and
Juan Manzo created a 1-star review on Trustpilot on July 13, 2018 because he was dissatisfied that we declined selling to him, after he on two separate occasions demonstrated that he lacked comprehensive reading skills. Since we sell medical instruments for self-treatment, we decline sales to such people. We made the decision to decline him the sale because he was rude as well. JUAN MANZO, 501 E 87TH ST, APT 9E, NEW YORK, NEW YORK 10128, UNITED STATES. Tel. 7076945991. IP: 22.214.171.124. Email: email@example.com.
Sammi Heffer falsely and rather hysterically claimed that the device we sold her had a serious malfunction, so we immediately refunded her her entire purchase (more than GBP 200), not merely the device. When our engineer, the person who invented the device extensively examined it, he found no malfunction, so we asked her to refund us the refund before sending it back. She declined, leaving us with an unsellable machine, because it being a medical device, having been in contact with her blood. She was left with the use of the device and expensive skin care products - all for free. When we warned her that we considered this theft, us losing $275 due to her false claim of malfunction and that we considered blacklisting her for that, she immediately proceeded to damage our company to the best of her ability by committing the libel on TrustPilot of claiming we refuse to take responsibility for "broken machines" (she obtained a full refund even before we saw the machine!), committing copyright violation by republishing our writings and publishing the personal name and address of our engineer. This makes Sammi Heffer guilty of theft, libel, Copyright violation and unlawful disclosure of sensitive personally identifying information with the purpose of online harassment. IP address: 126.96.36.199 SAMMI HEFFER, 12 BEECHWOOD AVE, LITTLE CHALFONT, BUCKINGHAMSHIRE HP6 6PL, UNITED KINGDOM (GREAT BRITAIN) Phone: 07735406480 email: firstname.lastname@example.org
On June 6, 2018, M. Lee committed criminal libel by accusing our company to a 3rd party (our payment processor) that our product "caused severe illness" and committed theft by on these fraudulent grounds forcing a full refund. The criminal has no known residential address or even a full name, but uses email addresses email@example.com, firstname.lastname@example.org and email@example.com. Phone: 425.298.6546. Post Office Box 322, Bellevue, Washington. The gangster also is registered in Hollywood, Florida under a P.O. Box. IP: 188.8.131.52.
On May 24, 2018, Jenene Taylor signed for the delivery of a $53 shipment, USPS tracking RR218474452CZ and less than 24 hours later she filed a fraudulent chargeback, declining to specify a reason. The theftster's details: JENENE TAYLOR, 10400 ASHLAND GATE DRIVE #311, RALEIGH, NORTH CAROLINA 27617, UNITED STATES. email: firstname.lastname@example.org phone: 919 294-4256 IP: 184.108.40.206
On Feb. 13, 2018, Mary Christine Dooley, age 78, ordered merchandise for $67 inc. tracked shipping, signed for delivery of USPS tracking nr. RR305590364CZ on Feb. 26 but then she or her relatives claimed to PayPal that she has no idea who we are and that the money was "stolen" by us from her credit card. MARY CHRISTINE DOOLEY, 3334 PEACHTREE RD NE, APT 602, ATLANTA, GEORGIA 30326, UNITED STATES. Phone: 404.394.8578 email: email@example.com. IP: 220.127.116.11.
19560 LARODA LANE,
firstname.lastname@example.org and email@example.com, tel. 5305241918 Permission for republication of photo given: May 26, 2016 08:37 PM from IP 18.104.22.168
Vanessa Martinez, at the time 59 filed a fraudulent "charge not authorized" chargeback on a $49 purchase made in January 2018. It was shipped in two deliveries. She never contacted us before stealing the money from us. The shipments were addressed to her husband, Jorge A. Cano, 60 who is a tax preparer with company name "Xl Processing LLC" and he lives at the same address. Address: Vanessa Martinez and Jorge Cano, 137 CROOKS AVE, CLIFTON, NEW JERSEY 07011, USA. E-mail: firstname.lastname@example.org Phone number: 862-262-1804 IP: 22.214.171.124
Mark Thomas Lambert, 51, from Springfield, Virginia filed a fraudulent "not received" claim with PayPal for an item he knew was on its way (tracking nr. RR173869753CZ) because he had buyer's remorse over an item that he demanded exchanged with a newer version. When we explained him why that was an unethical demand and why we could not humor him, he said we were horrible people and he would tell everyone how nasty we are. He then simply took the money out of our pockets under a false pretext, making Mark Lambert from Springfield guilty of theft or at least incurred us the costs of post, packing, re-import and restocking. At the time of writing, we lost the money and have not received our property back. MARK LAMBERT, 6219 DANA AVE., SPRINGFIELD, VIRGINIA 22150, UNITED STATES. Phone 3105629900, Email: email@example.com He said that he would make sure that our payment processor would cease doing business with us. He also libelously and falsely claimed that we are under investigation in the US for "criminal breach of sensitive information of customers and filing false Defamation of Character reports on Customers".
Kieran Weston owns One Organic in Australia. Minutes after we informed him that we had shipped his order for the equivalent of USD 90 untracked (we often ship orders below $100 untracked), he filed a "non-receipt" claim, demanding his money back. Since we had no tracking nr., we were forced to refund him. Email addresses: firstname.lastname@example.org and email@example.com, Phone number: 0403805111. Kieran Weston, 151 FRIDAY HUT ROAD, POSSUM CREEK, NSW, NEW SOUTH WALES 2479. The company of record that committed the illegitimate "non received" claim is K and L Investments Pty Ltd. Upon being informed of this blacklisting, he said he would "stamp this out once and for all", starting with "informing PayPal", unless "You apologize in ten minutes and remove the blacklistings" or else he would "have my people deal with you in short order". He then posted on Badbuyerlist.org that our company is a criminal organization, dethefting people. And that we are arrogant, mentally ill criminals. He emailed us that he will defame us, damage our reputation on many websites and he hinted at that he could make his friends in our country do us harm. It appears to us from our email correspondence that Mr. Weston is a business associate of someone we have previously exposed as a scammer and he filed the illegitimate claim out of revenge. VEILED DEATH THREATS: On March 8, 2018, Kieran Weston emailed us many times and commented on our website the following: "see you soon thats a promise :)" and "Im going to find you ;)" and "you have become my special project". He then emailed us the personal address of one of our Company staff, in an attempt to cause fear. Mr. Weston will be reported to both our local Police as well as via our attorney to his own local Police. Threats of coming to personally visit, at great expense, a person who you obviously hate is by definition always a death threat, otherwise why would you ominously warn that you will travel from the other side of the globe to a person you vehemently hate?
Lee Hooton runs his own email server at utahisp.com and it, amateuristically did not relay to him our confirmation emails. When we assured him his order was shipped and that the fault must lie at his email provider, he cursed the living daylights out of us. Told us we were an insignificant little company, that we were incompetent, that we were bad people, that our founder was a "crass, demented woman" etc. etc. When we re-sent him our payment and shipping confirmation emails and told him the tracking nr. would follow as soon as we had it, he threatened with a chargeback unless we would refund him, making Duane Lee Hooton, born in 1960, owner of utahisp.com, married to Nancy Kae Hooton, guilty of crimianl extortion with intent to benefit financially an amount of more than 200 dollars. Lee Houton also threatened to defame us by means of comitting multiple Copyright violations to construct a false narrative. firstname.lastname@example.org Phone: 801-254-1885 Address: 3376 WEST CREEKSTONE CIRCLE, SOUTH JORDAN, UTAH 84095-9174, USA.
Angel Lopez Sanchez placed an order but he specified the wrong delivery address. He rudely demanded a rectification, as if somehow we were responsible for him giving us a wrong address. When we canceled and refunded his order and told him we would not sell to him any further due to his rudeness, he immediately submitted a 1-star Trustpilot review, constituting criminal libel with intent to cause financial damage. email@example.com
MONASTERIO DE POBLET, N21, 1A REUS, TARRAGONA 43205, Spain and Calle de la Mineta N10, 4-2 Reus 43203, Spain.
Diego Seliman runs Ganesha Herbs in Bozeman, Montana and he used to be our customer but then started to sell a counterfeit version of our C60-EVOO product, using our illegally copied text and images to pretend it was our product. Ganesha Herbs, as ebay seller "ganeshaherbs" made more than 10,000 dollars with our counterfeited product, according to eBay's sales statistics. DIEGO SELIMAN, 4360 GLENWOOD DR., UNIT A, BOZEMAN, MONTANA 59718, UNITED STATES. firstname.lastname@example.org
Frederick Perayeff explicitly agreed to a long transit time for his order after we warned him of that and asked him only to order if he agreed to wait, but when it took longer than he liked, he did not contact us but simply grabbed our money out of our pockets by filing a PayPal "non receipt" dispute. This makes Frederick Perayeff guilty of theft, since he now has our money while the merchandise will be delivered soon. FREDERICK PERAYEFF, 4925 PICKFORD DRIVE, TROY, MICHIGAN 48085, UNITED STATES. Phone: 2485063123 Email: email@example.com
KALIA STEVENS-JIMERSON made a purchase from us and after it arrived, she filed a "unauthorized transaction" chargeback, making KALIA STEVENS-JIMERSON guilty of theft. E-mail: firstname.lastname@example.org Phone number: 3109386429 Buyer's address 4845 W. 119TH ST HAWTHORNE CALIFORNIA 90250. Her other address is 13750 Lemoli Ave, Apt 46, Hawthorne, California 90250.
Lena Tran signed for delivery for a $162 device, tracking nr. RR173297653CZ. Because she made a mistake in her email address (omitting one of the three leading n's), she did not receive our confirmation emails and filed a non-receipt dispute with PayPal. When we informed her of the tracking status and explained that she made a typo in her email address, she admitted to have received the shipment already. She lost the PayPal dispute but then she filed a chargeback. Address: Lena Tran, 15812 BLUEBIRD LN, HUNTINGTON BEACH, CALIFORNIA 92649, USA. email@example.com. Tel. 6573459988.
Jasmine Nguyen signed for delivery for a $162 device, tracking nr. RR173297653CZ. Because she made a mistake in her email address (omitting one of the three leading n's), she did not receive our confirmation emails and filed a non-receipt dispute with PayPal. When we informed her of the tracking status and explained that she made a typo in her email address, she admitted to have received the shipment already. She lost the PayPal dispute but then she filed a chargeback. Address: 8292 Lambert Dr, Huntington Beach, CA 92647, USA. firstname.lastname@example.org. Tel. 6573459988. Ngoc Nguyen is a thief and guilty of mail theft and theft.
John Deering filed a chargeback after he signed for delivery of an item (USPS RR076464264CZ). This makes John Deering, 51, from Waukesha, Wisconsin guilty of theft. John Samuel Deering therefore is a criminal who stole our money. E-mail: email@example.com Phone number: (262) 679-7277 Address: 2108 MACARTHUR RD APT 19, WAUKESHA, WISCONSIN 53188, USA. IP address: 126.96.36.199. John Deering also defamed us online: " IF BLACKLIST ME I WILL HOWEVER DESTROY YOU WITH ALL AVENUES OF SOCIAL MEDIA. "
Mr. Robin Scott Fadal, lawyer employed at Chevron Phillips Chemical Company LP, Bar Card Number: 24036544 said that "it was completely unacceptable" for a shipment from overseas to take two weeks transit, with Christmas and New Year's in between, even though he had before purchase been notified of, and accepted excessive USPS delays. When we showed him the tracking status (RR214977281CZ , soon to be delivered), he kept threatening to do a chargeback. E-mail: firstname.lastname@example.org Phone number: 832-483-5285 Address: 28310 JONSPORT LN, SPRING, TEXAS 77386, USA Buyer's IP address: 188.8.131.52. When we blacklisted him for treatening what would in our opinion be theft, after having warned him not to threaten such again, he repeated his threat so we blacklisted him publicly, as per our T&C he had agreed to. He then said that if we would not remove this blacklisting, he would do a chargeback for the shipment provenly well on his way to him, which would constitute mail theft/theft in our opinion.
Rachelle Peterson's tracked shipment was delayed due to the customary severe USPS transit delays in the runup to Christmas, and she was repeatedly informed of that and she had priorly agreed to long winter transit delays. In spite of this, she said she would file a chargeback if her expensive shipment would not arrive very soon. When we again explained in great detail, with evidence, why these delays were occuring and warned her that we blacklist people who file fraudulent chargebacks for merchandise provenly on its way to them and delayed by their own postal service, she said that she considered us a criminal organisation and that she would not only file a chargeback but file official complaints of theft to various authorities. She said we "should stop blaming USPS" and simply use DHL (which would add $70 to the cost of shipping...) This even though she confirmed she had received various shipments of us before in good order, speedily. She also said she would post on social media and to her "extensive network of much more than 10,000 individuals" that we are gangsters. Rachelle Peterson is an "Executive Recruiter and Business Development Executive Enterpreneur" in Chanhassen". She claimed to PayPal that we emailed her "THREATS OF PHYSICAL HARM" and that she therefore is "VERY AFRAID" and that "PAYPAL IS ENABLING OUR DANGEROUS CRIME SYNDICATE". She reported us as a "criminal organization" to USPS, the FBI, our web host, our Registrar, the US Secretary of State, PayPal, the US Postmaster General as well as all her Facebook friends, her LinkedIn network, Google Reviews and a variety of skincare forums. She also said she will try to shut down our website via our registrar. She started cyberstalking us by libeling us on our YouTube channel and publicly claiming we are "Holocaust deniers". She also said she would disassemble our Derminator® in order to find "evidence of bad things" and she claimed publicly that we plagiarize our content, have no dermaneedling expertise, do not manufacture our own products (Derminator and C60-EVOO) and that we are scammers with bad products. RACHELLE PETERSON, 9630 INDEPENDENCE CIR, UNIT 101, CHANHASSEN, MINNESOTA 55317, USA. E-mail: email@example.com Phone number: 9523344900. IP: 184.108.40.206. Rachelle Peterson has made several direct death threats against a named individual: "We have decided 2018 will be your last year. We will talk with you soon". Note how "Origin Post is preparing shipment" is USPS' way to hide that they did not yet scan the shipment for import, preferring to prioritize other mail. This criminal used the following billing address: Rachelle A Peterson, c/o Paul Jay Taunton, 9980 Deerbrook Drive, Chanhassen, Minesota 55317, United States. Paul Taunton is the founder and CEO of Business Impact Group (BIG). Mrs. Peterson will be reported to both our local Police as well as via our attorney to her own local Police.
Maria Cores filed a PayPal claim for an item, delayed in the mail due to Christmas time. She was informed of these delays but she did not care and filed a claim anyway. She will receive our property, while we will not get paid. firstname.lastname@example.org Phone 07966495114. 3 GARRAWAY HOUSE, KINGSWOOD ESTATE, LONDON, KENT SE21 8PD, UK.
Amy Perry made a $45 purchase from us and didn't like the long USPS delays in the runup to Christmas, even though she had agreed to accept those and not ask for a refund. She demanded a refund anyway for this untracked shipment, refusing to offer us any compensation for shipping & packing or even an apology. Since it was an untracked shipment, we had no other option but to refund her. So far, we have not received our property back. Amy Perry, 10381 FM 1485 RD, CONROE, TEXAS 77306-7407, USA. E-mail: email@example.com Phone number: 9365378237
In the runup to Christmas, having been informed of exactly why there were severe USPS delays, Jonathan Louis Montana rudely said he would soon do a chargeback for the shipment we sent, because he said he didn't care about anything else but a speedy delivery, and any delays were our problem.
When we told Jonathan L. Montana (employed as an Embedded Kernel Lead at Cavium Inc.) that a fraudulent chargeback would result in a public blacklisting, Mr. Montana said that he thought we were criminals and theftsters. He said that he would do as much damage to our reputation as possible by posting on many forums, over many days that we are theftsters. He would complain with the Better Business Bureau and with "your local agencies". He said he would continue to ruin our business unless we would refund him immediately. Jonathan Montana (born 1978), 2250 MONROE STREET 379, SANTA CLARA, CALIFORNIA 95050, USA E-mail: firstname.lastname@example.org IP address: 220.127.116.11 Phone number: 4083963788
Ann Venesky purchased a Derminator machine from us, treated herself and made the following mistakes:
(1) She did not do a test patch on her skin, to see how it heals, contrary to our advice in our user guidelines. (2) She did not read the user manual and admitted that instead of selecting that the needle cartridge mounted had 9 needles, she erroneously selected 1 needle. (3) She, being a disciple of self-appointed "Guru" K.P. Khalsa, a fraudulent "make money online" scammer who practices (dangerous!) medicine without a license, allowed him to prescribe her the powerful medicinal herbs Sarsaparilla and Gotu Kola. These herbs contain Corticosteroids and precursors to Corticosteroids, substances which are known in the medical literature to greatly impair the healing of skin injuries. There are no chemicals more dangerous to skin injury healing than Corticosteroids. We warn in our online materials against using these.
Ann Venesky claimed that our machine ruined the skin on her forehead, but she admitted that she'd treated the rest of her face with our machine as well and that that skin was healed perfectly within six days. Yet she claimed that our machine clearly is faulty and somehow only damaged the skin on her forehead and nowhere else on her face. We think that if our machine would have been faulty, of course it should damage the skin in other places and not just on a specific location only. She refused to provide evidence that her forehead skin was negatively affected. We had asked her for before- and after pictures.
When we challenged the credibility and honesty of her Guru master and when we explained the issue with the Corticosteroids, Ann Venesky became absolutely furious and vowed to "FUCK YOU UP" etc. She said: "THE FDA IS COMING FOR YOUR STUPID C#NTY ASS SARAH. WE AMERICANS CAN F#CK PEOPLE PRETTY GOOD AND YOU'RE NEXT." and "See you in HELL BITCH. I am now going to F#CK YOU AND DESTROY YOU FOR WHAT YOU HAVE DONE TO MY FACE, YOU LYING C#NT. F#CK YOU SARAH. YOUR BUSINESS IS DEAD. STOP LYING. THE DERMINATOR WILL BE TERMINATED, SARAH. TERMINATED."
Strange that Ann Venesky follows a male Guru because she hates men: "I will send the Med Mafia for you Sarah. We're coming. You are a LIAR and a piece of excrement Sarah. I am only ashamed that you are a woman behaving like a man. You bring shame to our sex."
190 EAST 17TH ST. APT 6E, BROOKLYN, NEW YORK 11226, UNITED STATES email: email@example.com, firstname.lastname@example.org tel. 9175263152 IP: 18.104.22.168 Ann M. Venesky (D.O.B. May 1975) is a Proofreader/Copyeditor at CTI.
Adele McDowell calls herself a "Teacher, Writer and Psychologist" and her site is adeleryanmcdowell.com. After receiving our merchandise, Adele McDowell filed a fraudulent chargeback with as reason: "Never ordered from that company - someone stole my card details". We can prove that that is a lie. We were fined $20 for the chargeback on top of our loss. E-mail: email@example.com and firstname.lastname@example.org. Phone number: 203-561-7848. Address: 55 STONEBRIDGE ROAD WILTON CONNECTICUT 06897, USA. IP address: 22.214.171.124
William Windsor-King filed a fraudulent "Item not received" claim, 5 days after we shipped from abroad to the UK, and he also tweeted and posted on Facebook that we are criminals that take money but do not ship. Mr. William Windsor-King also emailed our local Police department, claiming we're a criminal organization that should be investigated. He said he would "come and visit you" and he used the word "kill" to describe what he was going to do to us. We must defend ourselves against his threat of, and I quote: "I have just tweeted all over Twitter & Facebook all your twisted replies & I linked in Interpol on Twitter asking for your company to be investigated ;) watch this space because I'm not finished with you people you think you can take peoples money then threaten to blacklist anyone who complains lmfao you're not right in the head . If my money is not returned then I will make sure your owners pay for it one way or another." E-mail: email@example.com Phone number: 07762830351. Address: 44 TALL TREES PARK HURN BOURNEMOUTH DORSET BH23 6TT, UK. IP address: 126.96.36.199. Note: Mr. Windsor-King is accused of several more instances of theft by other parties.
Jessica Rosario obtained a full refund on the fraudulent claim that two of our shipments never arrived. However, one shipment of $27.25 did arrive and was received by her, and the other shipment was sent tracked to her but she refused to pick it up in the post office. The total amount was $ 102.25.When confronted with the evidence and warned that she'll be blacklisted unles she returns the stolen money, she became very rude and said "I have no idea what you're talking about - leave me alone". E-mail: firstname.lastname@example.org Phone number: 9786063322 Address: 113 BEACON AVE APT B LAWRENCE MASSACHUSETTS 01843. IP: 188.8.131.52
Image used with the explicit permission of Scott Joseph Sadlon, licensing-for-republication rights granted on August 29, 2017 from IP address 184.108.40.206. Unique browser signature: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36. False DMCA claims will result in legal action in his jurisdiction, additional libel will result in legal action as well.
When we refunded him the amount but minus our $7 cost of shipping, he proceeded to try and shut down our company by attempting to get our domain names shut down at our registrar, as well as our domain hosting. He did this by claiming we are a criminal organisation in violation of US federal law - which made Scott Joseph Sadlon of Center Point Real Estate Investment guilty of libel with intent to do financial harm, a prisonable offense under US law. Aggravating circumstance is that he made his email look like coming from an official source, hoping it would increase the likelihood of us losing our business income, permanently or temporarily, by losing our domain name or hosting. Scott Joseph Sadlon. D.O.B. August 31, 1962. http://scottsadlon.com BrevardAgent@gmail.com tel. 3215498856 SCOTT SADLON, 675 ATZ RD, MALABAR, FLORIDA FL 32950, UNITED STATES. IP: 220.127.116.11
Megan Bjorkman filed a fraudulent "Item not received" dispute with Paypal for $150 as soon as we emailed her that we had shipped her order and would email her the tracking number RR154093309CZ. She filed the dispute less than 24 hours after she placed the order, making this significant mail theft. We informed her employer of her theft. Megan Marie Bjorkman is a District Account Manager at The Magnet Group. The address of the criminal: MEGAN BJORKMAN, 6901 GROVE CREST DRIVE, AUSTIN, TEXAS 78736, UNITED STATES. Phone: 4808868899. Mbjork87@gmail.com and email@example.com.
Kathy (Katherine) Frieberg demanded that we'd solve a stuck tracked shipment in Canadian Customs "ASAP", even though she was aware of the tracking status being "in customs". She refused to contact Customs herself and denied that she had engaged into a binding contract with us to have up to three months patience in case of stuck shipments, since internal Canadian transit times recently had gotten extremely out of control. We immediately refunded her, however but told her using "ASAP" in this context was rude. She then called us "crazy" and "mentally ill" etc. When we asked her to confirm that she would send our property (a high three-figure amount) back to us when it would arrive, she repeatedly refused to do so and called us fraudulent. She then wrote: "My Husband is a very prominent Jewish Lawyer", implying that her lawyer husband (David Frieberg) approved of knowingly falsely accusing us of being fraudulent as well as apparently planning to unlawfully keeping our property. We warned the Friebergs several times that we publicly blacklist people, according to our T&C they explicitly agreed to, when they insult us and accuse us of having comitted a crime, especially when the signs are that they will commit a crime against us. Katherine Frieberg, 421 BEDFORD PARK AVE. NORTH YORK ONTARIO M5M1K2, CANADA. firstname.lastname@example.org
Sherran Lea Lambert and Ward R Lambert purchased for 83 dollars merchandise in our store and when we emailed them the next day that we had shipped, they filed a "non receipt" claim with PayPal, which immediately got escalated to a claim, with our only option to refund. Ward and Sherran Lambert, 32202 Poplar Avenue, Blanca, Colorado 81123, USA. Tel. 8083394535. When we publicly blacklisted Sherran Lea Lambert for this theft, he/she falsely accused us of being a criminal organization who takes money from customers but does not ship. Here is proof that this is false:
Nadja Baran (journalist) bought for EUR 48.98 in our store and then went on a holiday so she was not at home to receive the package. She had also made a mistake in formatting her address, putting the house number not behind the street but on a separate line. Instead of contacting us to give us an opportunity to re-send or file an inquiry with the post office, she filed a PayPal dispute and thus took the money out of our account. When we warned her that she had actively agreed with our T&C that state that we publicly blacklist people who file a payment dispute, she promised she would cancel the dispute - but she broke that promise. NADJA BARAN, AGRIPPASTRASSE 31, MAINZ, DEUTSCHLAND.
Carisa Linn Prentice filed a fraudulent chargeback with the fake reason: "did not place any orders with this company" after she ordered from us and made a mistake in the delivery address (as well as in the email address), which resulted in the shipment ending up in limbo in the postal system. Instead of contacting us she simply filed a chargeback, making us incur a hefty chargeback fine and a blemish on our payment processing record, in effect accusing us of theft. The delivery address was specified as Peggy Prentice, 452 W. NEES AVE. APT. FRESNO CALIFORNIA 93711. Note how she forgot to specify the apartment number. Our total damage: Over 200 USD. Address: 2069 W. Birch Ave., Fresno, California 93711. Email: Prenticeplace@sbcglobal.net. Phone: 559-346-8262.
Blacklisted for the criminal libel of knowingly making false statements with malicious intent to cause financial harm:
25 KENDAL DRIVE
WEST YORKSHIRE WF10 3SP
UNITED KINGDOM (GREAT BRITAIN)
The libel is published on TrustPilot reviews/592aba5769020e0a70683d35
Lisa Wright also violated our Copyright and wrote "I have your address", calling us a "scammer" in the same sentence as "I will make a personal visit to come and see you." We contacted the Police in her local jurisdiction.
Jing Jing Du bought for hundreds of dollars merchandise from us, which we shipped with tracked priority airmail. USPS at the moment causes transit delays and did not scan it in yet, which we told her. She then filed a chargeback with as reason: "fraudulent card use - I never bought from that store". This makes JingJing Du guilty of Mail theft. Our tracked shipment will be delivered to her or has already been received, while we're out of hundreds of dollars for a medical skin improvement device and associated products. JingJing Du, 389 BELMONT ST, QUINCY, MASSACHUSETTS 02170, USA. Email: email@example.com Phone: 6173098811. Jing Jing Du has defrauded many other merchants.
Valentina Palazzo accused us of lying about shipping by priority airmail and rudely demanded why her order hadn't arrived yet, two weeks after we shipped. But Easter was in between and two weeks' transit time is the average, without major holidays in between so we explained her this, and told her we did not appreciate she calling us liars and being rude to us. She responded by reiterating that she was certain, because she was an expert in the Royal Mail's itl. mail processing matters, since she "buys a lot from overseas" (we however ship over 1500 parcels/year to the UK alone) and she said she could do great damage to our reputation (and thus destroy our company) if she'd call us rude, incompetent liars online. She then indeed comitted criminal libel by publicly claiming on Trustpilot: "They are also ripping off hundreds of their customers, they get the money but do not deliver goods.". We will have this crime prosecuted in the UK, since she is a UK resident and we are a UK company.
We searched for her name and she routinely accuses companies she does business with to be criminal organizations, saying those companies are fakes that steal customer's money. Oxfam was accused of being a criminal organization by her, as well as House of Fraser, Bodybuilding .com, Discount Vitamins And Herbs, Mango etc. It appears that as soon as Ms. VALENTINA PALAZZO gets annoyed by a postal transit delay or any other issue, and the company does not profusely apologize when she rudely accuses and complains, she will drag that company's name through the dust as revenge. VALENTINA PALAZZO, 9 SHEENDALE ROAD, RICHMOND, SURREY TW9 2JJ, UNITED KINGDOM. firstname.lastname@example.org
Mary Clark was asked to refuse a tracked shipment RR560276205CZ so it would be returned to us and we would refund her. Instead she filed a PayPal payment claim, depriving us of £ 194.53 and the shipment was delivered to her and she never returned it. MARY CLARK, 17 MEADOW RISE, TIFFIELD, TOWCESTER, NORTHAMPTONSHIRE NN12 8AP, UNITED KINGDOM. Tel. 7764476628. Email: email@example.com
Lana Sito pleaced an order but she refused to provide her surname, which we did not know at that stage (later we used sleuthing to discover her surname for the purpose of this blacklisting) When we asked her to provide it, she refused and became beligerent, accusing us of all kinds of fictional transgressions. The conversation ended with her telling us: "Go Fuck yourself!", "Go to hell", "You're impolite" and "I will tell everyone that you have no customer service". She said she would do as much damage to our company as she could possibly manage by emailing all her friends about us and putting up bad reviews of our company. Lana Sito, 8 BRIDLEFIELD LANE, MARKHAM, ONTARIO L6C2B9, CANADA LSGML2614@gmail.com, tel. (905) 927-9494
One day after we emailed her that we had shipped her order, she told us that she had bought somewhere else and that she wanted to cancel. When we informed her that it was already shipped, she very rudely demanded a refund or she would file a chargeback. She filed a PayPal dispute for "not as described" when she received the merchandise and told us that unless we would pay for return shipping, she would not return the merchandise but file a chargeback instead, which would make us incur a twenty dollar fine as well. Rhonda L. Schwarz, 5122 ROMOHR ROAD, CINCINNATI, OHIO 45244-102, USA. tel. 5133005033 email: firstname.lastname@example.org
Peter Markham from Hull filed a fraudulent "not received" claim with PayPal after having waited just 5 days for a shipment to arrived while New Year's was in between. He never contacted us and he was informed that the shipment would be sent from mainland Europe, so he knew 100% certain that the shipment could not have arrived in such a short time. This makes Peter Markham from Hull (Sales Advisor at Topman) guilty of mail theft. PETER MARKHAM, 126 BROOKLANDS ROAD SPRING BANK, HULL (Kingston upon Hull), YORKSHIRE HU55AF, UNITED KINGDOM (GREAT BRITAIN) . Phone: 0785434937. Email: email@example.com.
Kathleen Kelly purchased for USD 76 merchandise from us and as soon as she received the merchandise, she filed a fraudulent chargeback without contacting us. Our damage is 96 dollars, since we were fined 20 dollars for the chargeback. The details of the criminal: KATHLEEN KELLY, 637 RIDGEWOOD ROAD, MAPLEWOOD, NEW JERSEY 07040, UNITED STATES.
Instead of contacting us (our payment processor did not notify our store of their purchase), Carol Ridley and Lawrence Ridley from London treated us like criminals by filing an "unauthorized" chargeback. We were issued a $20 fine and risk losing our payment processor when we get too many chargebacks. As per our T&C they agreed to, they gave us permission to publish their details in case they would file a payment dispute: LAWRENCE RIDLEY, 58 WHITMORE CLOSE, LONDON, LONDON N11 1PB, UNITED KINGDOM. Their emails used were firstname.lastname@example.org and email@example.com and the IP address from which they agreed with our T&C and public blacklisting in case they would file a chargeback was 18.104.22.168. Their phone number is 07841506859. We publish this data so that other vendors can incorporate this data into their customer screening systems and avoid similar damage to the finances and risk to their future.
BIBBI SHAHROKNI (Seydeh Bibbi Roxana Shahrokni) rudely asked why we charged her VAT, suggesting we were dishonest. When we explained what VAT was, she said that she never heard of VAT. When we told her that we declined further purchases from her, she said she would do her best to damage our reputation online and she filed a report on pissedconsumer.com, claiming we are a criminal organization that dethefts people. BIBBI SHAHROKNI, TIMOTEJVäGEN 40, SOLLENTUNA, STOCKHOLM 19269, SWEDEN. She gave us permission to publish her personal data from IP address 22.214.171.124 on November 25, 2016. firstname.lastname@example.org, tel. 0761849034.
Notorious convicted criminal Paul Gustar from Cornwall stole GBP 165.64 from us on November 30, 2016 by filing a fraudulent chargeback. Paul Gustar was issued a suspended 18-month sentence for theft for an amount of GBP 100,000. His wife Julie Gustar was an accomplice to the theft perpetrated against us. The addresses the criminals gave to us: Julie Gustar, Higher Predannack Wollas Farmhouse, Predannack Wollas, Predannack, Mullion, Helston, Cornwall TR12 7EZ, United Kingdom and The Old Shop, Fore Street, Hessenford, Torpoint, Cornwall PL11 3HJ, UK. The theftster Julie Gustar used email@example.com and de gangster Paul Gustar used firstname.lastname@example.org. Julie Gustar claims to works as a nail technician at Triquetra Nail & Design and her phone number is +44-1326241689. The last time the theftster was in court, the judge said: "You are a fortunate man. Leave with your wife. Next time I shall show no mercy.". Mr. and Mrs Gustar actively gave us permission to publish this data and they granted us permission to reproduce their photographs. Permission was given on November 24 from IP address 126.96.36.199. Our server time was 09:28 PM and the browser user agent string used was Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36. Mr. Gustar is the one who created the account with us (under email@example.com) and consented to our T&C clause of public blacklisting when a fraudulent dispute was filed for the order, and it was Mrs. Gustar (firstname.lastname@example.org) who was the addressee and the owner of the PayPal account who committed the actual fraudulent dispute. Update: The criminal took delivery of our merchandise ten days ago, on October 3, 2016 and we have not received it back (he should have refused delivery so it would have been returned to us, if he really "never ordered it":
fraudulent chargeback - USD 157
LELENA AZARMSA, 315 OXFORD AVE, PALO ALTO, CALIFORNIA 94306, UNITED STATES
Lelena Azarmsa demanded a refund because she decided not to want to use our merchandise after all, after we shipped it. When we declined, she filed a chargeback, claiming she never ordered the goods. However she signed for delivery, USPS tracking nr. RR434989664CZ. The thief Lenena Azarmsa designs luxury handbags ("Helena handbags"). Our entire conversation with her which proves theft is here: Lelena Azarmsa is a thief.
fraudulent chargeback - USD 190
2633 CARDENAS N.E. DRIVE, ALBUQUERQUE, NEW MEXICO 87110, UNITED STATES
AINISA AISSAOUI was rude and accusatory to our customer service department so we canceled her order, refunded her and declined to do further business with us. She then extortioned us by saying that unless we would take her order, she would do damage to our reputation online. When we told her that if she would not retract her threat we would blacklist her in accordance to our T&C she agreed to, she declared that she had no objection to such as blacklisting and that she would still defame us online. AINISA AISSAOUI runs Veva Events, organising strippers and drag queens.
David M Katz is an attorney at dkatzlaw.com. He defrauded us in a particularly brazen way by filing a "non receipt" claim with our payment processor as soon as our store emailed him that we shipped his order. His wife Sarah Katz is in on the theft: She made the payment and revoked it again. In addition to the mail theft, David Katz made a false statement to PayPal in order to unlawfully obtain our property. Mr. Katz claims the following about his law practice in New York: "Our firm is built on a foundation of integrity, ethics and honor". In our opinion, attorney David Michael Katz of 12 Edwin Ln, Monsey, NY 10952-3101 has no integrity, no ethics and no honor. More info on David Katz in New York's theft.
Debra Washington called us "bitch" for declining to waive our $7 tracking fee to apartment addresses. She said she'd do everything she could think of to ruin our business. email@example.com
How Katie Nicol stole from us and committed criminal libel. Katie Nicol, a resident of Victoria, Australia, used the false name "Marisa Lavars" when she mistakenly ordered a Derminator machine with a EU plug, not AU plug. We initially believed her claim that we made the mistake so we said we would exchange the device, but when we saw that the mistake was hers, we offered to pay for a universal travel adapter instead. She called us "spastic" and said that we were lying and that the mistake was ours, not hers, in spite of the fact that the purchase record, invoice, packing list, customer backend order info and confirmation email all showed a EU-plug machine. She said that we must have falsified that data and demanded a full refund.
When we declined, Katie Nicol filed a fraudulent "not as described" claim with PayPal. PayPal told her to send the machine back to us for a refund. Katie Nicol sent us an empty box and PayPal refunded her, since she could show a tracking number. Our customs office found it strange that that box was empty, upon X-raying, and called us. Packages from outside the EU are inspected and we always need to provide an invoice and a detailed description of the contents for VAT statistics purposes. They were puzzled and asked us what to do with the empty package. We told them to send it back. We have an official statement from customs that the package was completely empty (withoutthem opening it - it was established by X-raying), and the tracking info shows the weight of an empty box - she did not even bother to put a brick in it - probably because it saved her money on shipping. When we showed this evidence to PayPal, they refunded us and said they would take action against Katie Nicol. We preserved evidence of this and publish this evidence in the articles linked to here.
Katie Nicol went on to commit the prisonable offense (in Australia) of aggravated criminal libel: Libel committed in full knowledge that the defamatory claims are false, with intent to do financial damage. She posted all over the Internet ("owndocscam.com", "ripoffreport.com" that we "violated her privacy", that we "sent her the wrong product", that we "refused to compensate her" for that etc. It is correct that we publicly blacklisted her, because we do not like to be robbed, insulted, threatened and libeled by a sociopath. Katie Nicol explicitly agreed with public blacklisting in case she would commit theft or libel. Our company prides itself on its honesty and theft is so repugnant to us that we decide to fight back. It's not the loss of money that bothers us (it's a tiny percentage of our turnover), it's the breach of trust, the violation felt when insulted, defrauded and defamed by a "customer" that we will not tolerate. If we would be some kind of money-grabbing scammers ourselves, we might consider it part of the cost of doing business. But we are particularly sensitive to dishonesty (the articles on our site bear witness of that) and we fight back against theft, threat of libel or not. If you decide to detheft us too and warn you will try to destroy our company with false claims online if we publicly blacklist you, you can be assured that the moment you make your threat, you will be publicly exposed as the criminal you are for as long as we live, and very likely much, much longer.
Any customer who we deem in violation of our T&C will be blacklisted here and elsewhere. We pride ourselves on our honesty. We ALWAYS refund customers when their shipment gets lost in the mail, tracked or not, but we sometimes expect that the customer waits for the resolution of a postal inquiry. Any attempt to strong-arm us into giving premature refunds, any type of threats, any type of libel, any type of theft or payment dispute for whatever reason will result in a permanent public blacklisting here and on sites we do not control as per our T&C. Trying to intimidate us, threatening bad reviews won't work and will make matters worse! We are honest and we expect our customers to trust us and work with us to resolve any issues. We always make sure that issues are resolved ethically - our hard-won reputation depends on it - we don't advertize, it's all word of mouth. Our products are of exceptional quality and our service and information are exceptional as well. Our prices are low. In return, we expect our customers to abide by our T&C they agreed to. There exist many negative "reviews" of our company online - all have been made by competitors, people with ideological differences (who do not like our investigative journalism into health scams) and people taking revenge for being blacklisted here. We discuss these fake "reviews", made by some of the people listed below, here. People who like to do chargebacks should not order from us in the first place. They can shop at eBay or Amazon and buy Chinese crap instead. We are so good with customer service that when a customer tells us an item arrived damaged, we let them keep it but send two replacements. We are the only company that pays for return postage when a return can't be avoided. And we refund lost packages based on trust, even when untracked.
All personal and corporate data on customers published with their explicit, active permission in accordance with our T&C.
In severe cases or cases paired with threats of defamation we may file a police report for theft plus extortion by threat of commiting a felony against us (libel is a class 6 felony) with the US embassy in our country of operations in Europe. Severe cases will be referred to the police or an attorney for litigation in the jurisdictions of our choice. Any type of online libel will result in a settlement proposal by our attorney, which, when declined, will be followed by (a) supoena(s) for the IP address (chain) and (b) lawsuit(s) in the jurisdiction(s) of our choice. Note that as per international agreeements, court rulings in any western country are instanly enforceable without delay or appeal in any other western country such as the US, and that especially includes rulings to raise owed money for legal costs by a bailiff confiscating personal property such as bank accounts, real estate and other property. UK court orders are fully enforceable nearly anywhere in the world, including in the US.